Share Your Kalidus Feedback to Improve Our IT Services

We appreciate you taking the time to share your feedback. Whether you’re a long-standing client or recently used our services, your input helps us improve how we deliver IT support, cloud solutions, and technical assistance. Every response is reviewed personally and helps shape the way we work, prioritise, and grow.

Why Your Feedback Matters

Your feedback helps us refine the way we deliver IT support, cloud services, and solutions for both homes and small businesses. Whether you’re a long-term support client or someone we’ve recently helped, your insight shapes the way we improve our service delivery, response times, and technical outcomes.

We use your comments to:

  • Identify areas where we can be more responsive or proactive

  • Improve how we explain technical concepts and solutions

  • Tailor our service packages to better fit real client needs

  • Ensure we’re delivering value across both one-off and ongoing support

How We Use Feedback We Receive About Kalidus

We review all feedback regularly - both positive and critical - to inform internal training, process updates, and service development. Where patterns emerge, we take action. Where we’ve done well, we share that learning across the team.

If you’ve had a good experience, tell us what worked. If something missed the mark, we want to know that too.

What Happens Next

Once you submit your feedback, it’s reviewed directly by the business owner. If it needs follow-up, we’ll reach out. Otherwise, rest assured it’s helping us fine-tune the way Kalidus supports its clients.

Thank you for taking the time to help improve our service.